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Refund and cancellation policy

Tickets may be refunded under following conditions: You will be FULLY refunded of the value of the purchased ticket if you cancel at least 3 months before the event (before 10 June 2021) You will be refunded at 50% of the value of the purchased ticket if you cancel at least one month before the event (before 10 August 2021) You will NOT receive any refund if you cancel within 30 days before the event (from 10 August 2021 onwards) You will not be refunded, in whole or in part, if you arrive late or if you are not able to arrive at the ISC21BE event. If you are unable to attend, a substitute member of the community is always welcome.

The ISC21BE organisers are not able to reimburse you for any other costs like travel or accommodation. If the ISC21BE event is cancelled due to any factors or causes not in the control of the organisers, the latter will decide for a partial or full refund, or no refund, or postpone the event, or provide a comparable ‘make good’ option.

These factors will be inclusive of, but not limited to, natural disasters, state announcements, strikes, delays from our contractors, and the like. The ISC21BE organisers are not able to reimburse you for any other costs like travel or accommodation. The decision of the organisers will be considered final.

Data protection Details of the ISC21BE participants will be kept on our records, but we will not share your contact details with anyone and we will not contact you about anything other than the event you’re booked to attend – unless you have indicated otherwise. The participants list will not be used for overt selling, either during or after the ISC21BE event. On the days of the event the participant name will be shared with attendees to facilitate networking and as an opportunity to make connections. We may take photos/videos of participants at the ISC21BE event which could be used on social media or future publications. If you do not wish for any photos/videos that you feature in to be used in this capacity please do let us know on sketchnotebelgium@gmail.com.

Please send a message to sketchnotebelgium@gmail.com to let us know if you’d like to do this or if you need more information. We will try to answer as soon as possible.

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